{"id":214,"date":"2024-01-12T15:07:17","date_gmt":"2024-01-12T13:07:17","guid":{"rendered":"https:\/\/www.supportnow.co.za\/?page_id=214"},"modified":"2024-11-20T12:17:58","modified_gmt":"2024-11-20T10:17:58","slug":"commvault","status":"publish","type":"page","link":"https:\/\/www.supportnow.co.za\/?page_id=214","title":{"rendered":"Commvault Authorised Support Partner (CASP)"},"content":{"rendered":"

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Expert Data Management with Commvault CASP<\/h3>\n

Your Trusted Partner in Data Protection – Since 2021<\/em><\/h4>\n

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Welcome to the world of Commvault Authorised Support Partners (CASP), where cutting-edge data protection meets unparalleled support. CASP isn’t just a service; it’s a partnership that transforms how you manage, protect, and leverage your data. As a CASP, we’re not just providers; we’re your data allies, ensuring your digital assets are always secure, easily recoverable, and perpetually optimised. Whether it’s safeguarding against data loss or navigating the complexities of cloud infrastructure, CASP is your one-stop solution. Embrace the future of data management with CASP \u2013 where your data’s potential is unlocked, and its security, uncompromised.<\/span><\/p>\n

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CASP Services Offered<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.16″ custom_margin=”-80px|||||” custom_padding=”5px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ custom_margin=”|||” custom_padding=”|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Complete Backup and Recovery” use_icon=”on” font_icon=”}||divi||400″ icon_color=”#FFFFFF” _builder_version=”4.16″ header_font=”Open Sans Condensed|700|||||||” header_text_align=”center” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_color=”gcid-0e52c49b-4287-4195-9824-4623f756dc78″ background_layout=”dark” custom_margin=”||0px|” custom_padding=”40px|30px|40px|30px|true|true” animation_style=”fold” animation=”off” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22background_color%22%93}”]<\/p>\n

24\/7 Support<\/strong><\/p>\n

Round-the-clock assistance ensuring continuous protection and immediate response.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”HyperScale” use_icon=”on” font_icon=”||divi||400″ icon_color=”#FFFFFF” _builder_version=”4.25.0″ header_font=”Open Sans Condensed|700|||||||” header_text_align=”center” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_color=”#f1f1f1″ min_height=”490.4px” custom_margin=”||37px|||” custom_padding=”31px|30px|31px|30px|true|true” animation_style=”fold” animation_delay=”150ms” animation=”off” locked=”off” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22background_color%22%93}”]<\/p>\n

Effortlessly adapts to your growing data needs, HyperScale’s scalable architecture ensures efficient data management with ease and reliability.<\/span><\/p>\n

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[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Orchestrate Disaster Recovery” use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ _builder_version=”4.25.0″ header_font=”Open Sans Condensed|700|||||||” header_text_align=”center” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_color=”#ffffff” min_height=”491.2px” custom_margin=”||8px|||” custom_padding=”25px|30px|25px|30px|true|true” animation_style=”fold” animation_delay=”200ms” animation=”off” border_width_all=”1px” border_color_all=”rgba(21,49,78,0.17)” locked=”off” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22background_color%22%93,%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22icon_color%22%93}”]<\/p>\n

Orchestrate service provides robust disaster recovery solutions, minimizing downtime, protecting against data loss.<\/span><\/p>\n

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[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Activate Analytics” use_icon=”on” font_icon=”U||divi||400″ icon_color=”gcid-0e52c49b-4287-4195-9824-4623f756dc78″ _builder_version=”4.25.0″ header_font=”Open Sans Condensed|700|||||||” header_text_align=”center” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_color=”#ffffff” min_height=”491.4px” custom_margin=”||18px|||” custom_padding=”40px|30px|40px|30px|true|true” animation_style=”fold” animation_delay=”450ms” animation=”off” border_width_all=”1px” border_color_all=”rgba(21,49,78,0.17)” locked=”off” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22background_color%22,%22icon_color%22%93}”]<\/p>\n

Activate Analytics offers powerful insights, helping you make informed decisions for better business outcomes.<\/span><\/p>\n

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Support Options: CASP-B vs. CASP-E: Choosing the Right Support for Your Needs<\/h3>\n

In assessing the support options offered by Commvault, two primary choices emerge: CASP-B (Basic) and CASP-E (Enterprise).\u00a0 While CASP-B focuses on basic, essential support tailored to standard needs, CASP-E offers a comprehensive, customisable support solution, ensuring direct escalation to Commvault anytime, thus providing global coverage irrespective of the CommServe\u00ae system\u2019s location.\u00a0<\/span><\/p>\n

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[\/et_pb_text][et_pb_button button_url=”https:\/\/www.supportnow.co.za\/wp-content\/uploads\/2024\/10\/Support-Now-Brochure-for-new-website.pdf” url_new_window=”on” button_text=”Learn More” button_alignment=”center” _builder_version=”4.25.0″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”gcid-0e52c49b-4287-4195-9824-4623f756dc78″ button_bg_color_gradient_direction=”90deg” button_bg_color_gradient_stops=”#ffa727 0%|#FF8A3D 100%” button_bg_color_gradient_start=”#ffa727″ button_bg_color_gradient_end=”#FF8A3D” button_border_width=”0px” button_border_radius=”100px” button_letter_spacing=”5px” button_font=”Open Sans|700||on|||||” button_use_icon=”off” custom_margin=”-29px|||||” custom_padding=”23px|24px|23px|24px|true|true” animation_style=”slide” animation_direction=”left” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22button_bg_color%22,%22button_bg_color__hover%22%93}” button_bg_color__hover=”#982120″ button_bg_color__hover_enabled=”on|hover” button_border_radius__hover=”100px” button_border_radius__hover_enabled=”on” button_letter_spacing__hover=”5px” button_letter_spacing__hover_enabled=”on”][\/et_pb_button][et_pb_toggle title=”CASP-B ” _builder_version=”4.16″ title_font=”Open Sans Condensed|700|||||||” background_color=”#ffffff” custom_margin=”||8px|” custom_padding=”16px||16px||true” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

CASP-B is tailored for businesses operating within standard hours, offering 5×12 business hour support with partner escalation available during these hours. It’s an ideal fit for small to medium-sized enterprises seeking timely, yet standard support solutions.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”CASP-E” _builder_version=”4.16″ title_font=”Open Sans Condensed|700|||||||” background_color=”#ffffff” custom_margin=”||8px|” custom_padding=”16px||16px||true” border_width_all=”0px” locked=”off” global_colors_info=”{}”]<\/p>\n

In contrast, CASP-E provides round-the-clock, 24x7x365 support, catering to businesses that require immediate and constant assistance. This option is particularly suited to large enterprises or those with critical operations, where support needs can arise anytime, regardless of geographic location.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Testimonials” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|||” custom_padding=”|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans Condensed||||||||” text_text_color=”rgba(0,0,0,0.02)” text_font_size=”100px” text_line_height=”0.2em” header_font=”||||||||” header_2_font=”Open Sans Condensed|700|||||||” header_2_text_color=”gcid-3f82d516-9259-4bb6-8200-61f4ccb56c65″ header_2_font_size=”48px” header_2_line_height=”1.4em” text_orientation=”center” custom_margin=”||30px||false” custom_margin_tablet=”||0px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” text_font_size_tablet=”80px” text_font_size_phone=”60px” text_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-3f82d516-9259-4bb6-8200-61f4ccb56c65%22:%91%22header_2_text_color%22%93}”]<\/p>\n

Local Expertise, Global Standards<\/p>\n

Why Choose Support Now as Your CASP<\/h2>\n

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At Support Now, we blend local expertise with global standards to deliver unparalleled support as your Commvault Authorised Support Partner (CASP). Here’s why choosing us makes a difference:<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” animation_style=”flip” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#FFFFFF” background_color=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22background_color%22%93}”]<\/p>\n

Localised Support for Global Needs<\/strong><\/p>\n

We understand that every region has its unique challenges. Our local support teams are not just experts in Commvault solutions; they’re also part of your community, ensuring tailored support that understands your specific needs.<\/span><\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#6e6e6e” background_color=”#FFFFFF” custom_padding=”||29px|||” border_width_all=”1px” border_color_all=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ locked=”off” global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22border_color_all%22%93}”]<\/p>\n

Reduced Communication Delays<\/strong><\/p>\n

Say goodbye to long waits and delayed responses. Our presence in your locality means we’re always ready to respond promptly, ensuring your issues are addressed swiftly and effectively.<\/span><\/p>\n

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[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#FFFFFF” background_color=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ custom_padding=”25px|||||” global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22background_color%22%93}”]<\/p>\n

Expertise in Your Language<\/strong><\/p>\n

Communication is key in support services. Our team speaks your language, both technically and literally, ensuring clarity and understanding in every interaction.<\/span><\/p>\n

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Custom Solutions for Diverse Needs<\/strong><\/p>\n

Your business is unique, and so are your data management needs. We don’t just offer solutions; we customise them to fit your specific requirements, ensuring optimal performance and efficiency.<\/span><\/p>\n

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[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” animation_style=”flip” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#FFFFFF” background_color=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22background_color%22%93}”]<\/p>\n

Accelerated Time to Resolution<\/strong><\/p>\n

With our expert teams on the ground, we significantly reduce the time it takes to resolve issues, minimising downtime and keeping your operations smooth and uninterrupted.<\/span><\/p>\n

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[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#6e6e6e” background_color=”#FFFFFF” min_height_tablet=”303px” min_height_phone=”303px” min_height_last_edited=”on|tablet” custom_padding=”||30px|||” border_width_all=”1px” border_color_all=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ locked=”off” global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22border_color_all%22%93}”]<\/p>\n

Commitment to Excellence<\/strong><\/p>\n

As a carefully selected CASP, we embody Commvault\u2019s commitment to excellence. Our support services are continuously refined to meet and exceed industry-leading standards.<\/span><\/span><\/p>\n

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[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#FFFFFF” background_color=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ custom_padding=”25px|||||” global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22background_color%22%93}”]<\/p>\n

Empowerment through Knowledge<\/strong><\/p>\n

We believe in empowering our customers. Beyond just resolving issues, we provide insights and knowledge transfer, enabling you to make informed decisions about your data management strategies.\u00a0 \u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n

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[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16″ _module_preset=”default” body_text_color=”#6e6e6e” background_color=”#FFFFFF” min_height=”369px” min_height_tablet=”286px” min_height_phone=”286px” min_height_last_edited=”on|tablet” custom_margin=”||14px|||” custom_padding=”||0px|||” border_width_all=”1px” border_color_all=”gcid-448751d0-602f-469f-addf-eab2bb9b5ce1″ locked=”off” global_colors_info=”{%22gcid-448751d0-602f-469f-addf-eab2bb9b5ce1%22:%91%22border_color_all%22%93}”]<\/p>\n

Partnership Beyond Support<\/strong><\/p>\n

Choosing Support Now is more than just selecting a support provider; it’s forming a partnership that grows with your business, ensuring your data management infrastructure evolves and scales according to your changing needs.\u00a0 \u00a0 \u00a0\u00a0<\/span><\/p>\n

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3 Georgian Crescent West<\/p>\n

Bryanston<\/p>\n

2021<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Hours” use_icon=”on” font_icon=”||divi||400″ icon_color=”gcid-0e52c49b-4287-4195-9824-4623f756dc78″ icon_placement=”left” image_icon_width=”28px” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Open Sans Condensed|700|||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” custom_padding=”|||” animation_style=”fold” animation_delay=”150ms” animation=”off” icon_font_size=”28px” locked=”off” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22icon_color%22%93}”]<\/p>\n

M-F: 8am – 5pm
S-S: Closed<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Call Us” use_icon=”on” font_icon=”||divi||400″ icon_color=”gcid-0e52c49b-4287-4195-9824-4623f756dc78″ icon_placement=”left” image_icon_width=”28px” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Open Sans Condensed|700|||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” custom_padding=”|||” animation_style=”fold” animation_delay=”150ms” animation=”off” icon_font_size=”28px” locked=”off” global_colors_info=”{%22gcid-0e52c49b-4287-4195-9824-4623f756dc78%22:%91%22icon_color%22%93}”]<\/p>\n

+27 861 777 372<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Expert Data Management with Commvault CASP Your Trusted Partner in Data Protection – Since 2021 Welcome to the world of Commvault Authorised Support Partners (CASP), where cutting-edge data protection meets unparalleled support. CASP isn’t just a service; it’s a partnership that transforms how you manage, protect, and leverage your data. As a CASP, we’re not […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=\/wp\/v2\/pages\/214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=214"}],"version-history":[{"count":33,"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=\/wp\/v2\/pages\/214\/revisions"}],"predecessor-version":[{"id":535,"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=\/wp\/v2\/pages\/214\/revisions\/535"}],"wp:attachment":[{"href":"https:\/\/www.supportnow.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}